Resources

Explore a range of call center topics, including best practices, software advice, industry news, and more. If you’re looking for all things call center, you’re in the right place.

Seeking compliance content? Browse our resources on call center compliance.

Featured Content

Three smiling outreach professionals reviewing their outbound calling strategy together at a desk with laptops, wearing headsets in a modern office setting.
8 Proven Tips To Improve Your Outbound Calling Strategy in 2025
Outbound calling remains one of the best ways to generate leads and grow your business. Discover proven tips to help your team make every call count.
Gavel rested on a stack of hundred-dollar bills next to a blue folder, symbolizing legal and financial consequences.
5 Common TCPA Violations to Avoid, According to a TCPA Lawyer
Protect your business from costly fines and lawsuits. Discover the most common TCPA violations and how to avoid them, with actionable tips from a TCPA lawyer.

Latest Content

Readymode, formerly XenCall, secures $4M
Readymode, a Vancouver-based software provider that ramps up call centre dialling speeds through a cloud-based predictive dialer, has secured $4 million to scale its operations. The venture debt funding is led by ScotiaBank’s Technology and Innovation Banking arm.
Vancouver call centre software startup changes name, raises funds to reach Readymode
Formerly named XenCall, the cloud-based business is scaling up with $4 million dollars from Scotiabank, it’s a new beginning for Readymode.
BC tech company gets new name, $4M in funding
Vancouver-based tech company XenCall has just rebranded to Readymode and secured $4 million from Scotiabank’s Technology & Innovation Banking arm, positioning itself among the industry’s fastest-growing players.
Call Centre Software Provider Readymode Secures $4 Million In Venture Debt
A Vancouver company specializing in software for call centers managed to dial the right number when seeking its latest cash infusion. Source: Betakit
Readymode secures $4M venture debt financing from ScotiaBank
Readymode is setting its sights on expanding its software from its focus beyond mid-market, small-to-medium-sized businesses.
Xencall is now Readymode
Xencall just had a complete makeover. Moving forward, we will be known as Readymode!
5 Ways a Predictive Dialer Can Benefit Your Call Center
Predictive dialer technology brings a slew of advantages: it ramps up sales, trims costs, and scales easily. Learn more.

We are committed to helping you stay compliant and protect your business.

Readymode’s founder and CEO, Jason Jantz, is a proud member of R.E.A.C.H (Responsible Enterprises Against Consumer Harassment). This organization is dedicated to stopping unwanted robocalls and gaining consumer trust through proper lead generation practices.

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