STIR/SHAKEN: What Is It and Why Does It Matter?
STIR/SHAKEN directly impacts your caller ID reputation. Learn what it is and why it matters, so you can stay compliant and optimize your outbound calls.
August 20, 2024
Readymode Call Center Compliance.
Staying compliant helps boost your connection rate, builds trust with your customers, and protects your business from costly legal trouble.
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How to Avoid Being Flagged as Spam in Outbound Calls
Learn why your outbound calls are being flagged as spam and how you can avoid it. Protect your caller ID reputation and reach more customers.
August 19, 2024
Compliance • FTC • TCPA
Important Call Center Compliance Changes for 2024
Major call center compliance changes are coming in 2024 due to new federal regulations. Learn how to stay compliant and protect your business.
August 8, 2024
What is Express Consent?
If you’re in the phone contact business, you’ve likely heard the term “express consent,” or similar terms like explicit permission, direct authorization, or clear consent. But what exactly is “express consent?”
July 16, 2024
The FCC’s One-to-One Consent Rule and What it Means for Your Business
This article addresses a significant change the FCC has made to the specific form of consumer consent callers will need to make autodialed, prerecorded, or artificial-voice telemarketing or advertising calls to cell phones and the other types of phone lines covered in Section 227(b)…
July 12, 2024
According to the ITG, Calls Offering To Buy Real Estate Are Subject to the DNC Rules.
Calls offering to buy real estate are subject to the DNC rules, according to the ITG.
June 25, 2024
