Staying compliant helps boost your connection rate, builds trust with your customers, and protects your business from costly legal trouble. Browse through our compliance content to learn more.
On April 16, 2024, the Federal Trade Commission (FTC) amended its Telemarketing Sales Rule (TSR), with some changes kicking in in May, and a major change to your recordkeeping requirements coming up in October 2024.
One crucial aspect of ensuring those businesses’ compliance can be getting a Subscription Account Number (SAN) from the Federal Trade Commission’s (FTC) Do Not Call website. Let’s learn more about why SANs are especially important for call centers that engage in telemarketing.
Explore the 2 pillars of TCPA and FCC compliance for call centers using pre-recorded messages, and Do Not Call list best practices.
