What is Express Consent?
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If you’re in the phone contact business, you’ve likely heard the term “express consent,” or similar terms like explicit permission, direct authorization, or clear consent. But what exactly is “express consent?”
The FCC’s One-to-One Consent Rule and What it Means for Your Business
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This article addresses a significant change the FCC has made to the specific form of consumer consent callers will need to make autodialed, prerecorded, or artificial-voice telemarketing or advertising calls to cell phones and the other types of phone lines covered in Section 227(b)…
According to the ITG, Calls Offering To Buy Real Estate Are Subject to the DNC Rules.
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Calls offering to buy real estate are subject to the DNC rules, according to the ITG.
The easiest way to protect your call center from compliance issues across the United States.
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In Your Guide to State Calling Restrictions, we’ll cover the state-by-state essentials that you’ll need to know for your most successful…
Benefits of DID Reputation Management
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DID Reputation measures how credible a particular number is when it’s used for making outbound calls. DIDs and how you manage them can have a big impact on your ability to connect with your potential customers. Maintaining control over the numbers you use for dialing and knowing which numbers are “clean” significantly impacts the likelihood of your call being answered.
Call Cadencing for Your Most Efficient Call Center Ever
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Efficiency and compliance are the keys to the kingdom of effective call center management. With the new Advanced Playlist and Call Cadencing features included in Readymode iQ, you can unlock a host of benefits that streamline operations, protect lead lists, and ensure regulatory compliance.
Understanding the Role of Subscription Account Numbers (SANs)
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One crucial aspect of ensuring those businesses’ compliance can be getting a Subscription Account Number (SAN) from the Federal Trade Commission’s (FTC) Do Not Call website. Let’s learn more about why SANs are especially important for call centers that engage in telemarketing.
The Two Pillars of TCPA Compliance: Core Rules
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Explore the 2 pillars of TCPA and FCC compliance for call centers using pre-recorded messages, and Do Not Call list best practices.
Mini-TPCA for Telephone Solicitation in Maryland
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Prepare for Maryland’s Mini-TCPA! Learn about penalties, autodialer rules, and more in our blog. Effective January 1, 2024.
The Two Pillars of TCPA Compliance: Protecting Your Business
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Master TCPA compliance with 2 simple tips: use live-agent calls & follow DNC Registry rules to avoid costly legal pitfalls