You can expect a range of call center topics with – best practices, software advice, company and industry news, and more. If you’re looking for all things “call center”, you’re in the right place

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Readymode is a Finalist for BC Tech’s 2024 Technology Impact Awards

Readymode is thrilled to be selected as a finalist for Excellence in Company Culture. This award acknowledges a company whose culture is fundamental to the success of their business. Their culture has a direct correlation to accelerating growth & and profitability, inspiring their teams to outstanding performance and building loyalty with customers.
June 19, 2024

Key Features in Call Center Software for Medicare Sales

Discover essential features for Medicare sales success: integrated CRM, compliance tools, predictive dialer, customizable scripts, and real-time analytics.
June 17, 2024

Cheat Sheet: 10 Travel & Tourism Phone Sales Tips

Travel is ramping up! Seize the opportunity with 10 quick tips help you ace your travel and tourism phone sales. Read on.
June 10, 2024

The easiest way to protect your call center from compliance issues across the United States.

In Your Guide to State Calling Restrictions, we’ll cover the state-by-state essentials that you’ll need to know for your most successful…
June 6, 2024

What is Express Consent?

.Express consent is explicit permission for specific phone communication, ensuring legality and respectful interaction. Learn more,
June 5, 2024

Benefits of DID Reputation Management

DID Reputation measures how credible a particular number is when it’s used for making outbound calls. DIDs and how you manage them can have a big impact on your ability to connect with your potential customers. Maintaining control over the numbers you use for dialing and knowing which numbers are “clean” significantly impacts the likelihood of your call being answered. 
June 3, 2024

Readymode iQ Adds Powerful Dialing Intelligence, Helping Call Centers Dramatically Increase Connect Rates.

Readymode iQ strengthens its industry-leading call center platform with the addition of a robust DID management module and call cadencing, helping call centers boost their call deliverability and answer rates. 
June 3, 2024

Call Cadencing for Your Most Efficient Call Center Ever

Efficiency and compliance are the keys to the kingdom of effective call center management. With the new Advanced Playlist and Call Cadencing features included in Readymode iQ, you can unlock a host of benefits that streamline operations, protect lead lists, and ensure regulatory compliance.
June 3, 2024

5 Essential Dialer Features for Home Improvement Sales

Discover the must-have features for home improvement sales success: predictive dialing, CRM integration, call recording, and more.
June 3, 2024

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