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You can expect a range of call center topics with – best practices, software advice, company and industry news, and more. If you’re looking for all things “call center”, you’re in the right place
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Compliance & Security with your Outbound Dialer
Increased personal data and consumer privacy standards, as well as compliance regulations, have created numerous hurdles for businesses that use outbound dialers to reach their target markets.
February 18, 2022
Predictive Dialing with Speed
With Readymode you can configure the predictive auto dialer speed to your specifications to dial multiple channels in the background. In this blog, we’ll discuss how predictive dialing with speed works and its benefits.
October 22, 2021
How the Art of Admissions grew to 10,000 calls per day
In addition to growing their outbound business, their goal is to enhance volume for reps. See how Readymode helped Art of Admissions succeed.
October 12, 2021
How Unified Global Solutions increased connect rate by 50%
See how Unified Global Solutions increased their connect rate by 50% with Readymode’s all-in-one call center software.
August 27, 2021
MarTech Interview with Jason Jantz, CEO at Readymode
How will predictive dialers and technology influence the way call centers and sales / marketing teams function to drive customer facing conversations? Jason Jantz, CEO at Readymode has some thoughts.
August 6, 2021
XenCall Becomes Readymode, Secures $4 Million, and Is Hiring
Vancouver’s XenCall has changed its name to Readymode and secured $4 million in venture debt to scale its operations.
July 7, 2021
Readymode, formerly XenCall, secures $4M
Readymode, a Vancouver-based software provider that ramps up call centre dialling speeds through a cloud-based predictive dialer, has secured $4 million to scale its operations. The venture debt funding is led by ScotiaBank’s Technology and Innovation Banking arm.
July 7, 2021
Vancouver call centre software startup changes name, raises funds to reach Readymode
Formerly named XenCall, the cloud-based business is scaling up with $4 million dollars from Scotiabank, it’s a new beginning for Readymode.
July 7, 2021