Drive Growth for your clients and yourself with an all-in-one predictive dialer and CRM
Manage your business process outsourcing operation and optimize campaigns with custom workflow configurations. Tailor your campaigns for different clients and measure agent productivity and close rates with powerful analytics tools.
The “one” thing you need to run a successful BPO.
Manage a large portfolio of clients with multiple campaigns through advanced configuration, playlist tools, and lead prioritization. No matter what type of client or industry you’re working with, we’ve got you covered.
Match the right agent with the right lead at the right time based on skills, locations, and priorities to build better relationships.
Tailor the conversation and cut through the noise with dynamic sales playbooks.
Merge and automatically route your inbound and outbound channels for more effective opener and closer queues.
See how ReadyMode can help you maximize call center productivity with a free personalized demo.
Features that matter
All the features you need to make more connections and meet clients’ expectations.
Blended Inbound and Outbound.
Maximize efficiency. Get unrestricted, fully blended inbound and outbound calling channels.
Reporting and Analytics.
Optimize your sales strategy. Detailed reporting, stats, and analytics for agents, calls, campaigns and more.
Easily manage agents.
Keep track of agent activity with custom agent statuses as variables to generate dynamic agent and payroll reports.
I'm so glad we made the switch to ReadyMode when we did. We used two popular competing products in the past and we've been able to reach more people every day with less resistance using ReadyMode. If you're running an outbound sales team this is the platform you want to be on if you want to keep your agents productive and profitable.”
Plug into your favorite systems. Our all-in-one predictive dialer and CRM solution fully integrates with the business process outsourcing providers.
Second to none customer service and support are just a click, call, or email away.
Silence busy tones for good with the fastest predictive dialer in the west (north, south and east).