Dial Masters Solutions: A Readymode iQ Success Story
Dial Masters Solutions (DMS) handles high call volumes daily for its real estate clients. To maintain outstanding service, DMS needed a solution to simplify processes and enhance outreach.
After exploring various options and gathering feedback from its clients, DMS chose Readymode iQ, an advanced solution for optimizing outbound calling.
Readymode iQ stood out for its caller ID reputation monitoring tools, which allowed DMS to quickly identify phone numbers that were flagged as spam. By proactively addressing these issues, DMS could connect with more leads in less time and ensure meaningful engagement.
After 3 months of implementing Readymode iQ across its clients, DMS saw massive improvements in performance:
- 30% increase in lead conversion rate
- 25% increase in agent productivity
- 20% increase in customer engagement
Readymode
Readymode is a cloud-based, predictive dialer software that helps call centers dial faster and connect smarter, so they can grow revenue, increase contact rates and make every call count. Our industry-leading, all-in-one platform delivers everything call centers need to make more connections, maximize agent productivity and scale their businesses affordably. Our latest release, Readymode iQ, includes innovative tools for compliance, DID management, call cadencing and more, so you can protect your revenue, and your reputation.
