Resources

Explore a range of outbound customer engagement topics, including best practices, software advice, industry news and more. If you’re looking for all things customer outreach, you’re in the right place.

Looking for compliance resources? Visit our Compliance Center.

Featured Content

24 Future-Shaping Outbound Calling Industry Stats & Trends for Revenue Teams (2026)
Outbound calling is changing fast. Discover the latest statistics and trends that are shaping the future of outbound for revenue teams.
Two women on a successfully connected outbound call. The agent is smiling while using a headset and laptop, and the lead is smiling while talking on the phone.
Is Your Call Connect Rate Low? 5 Ways Readymode iQ Can Help
Low connect rates hurting your outbound sales? Learn top calling tactics and how Readymode iQ can help you turn more dials into live conversations.

Latest Content

What is an Automatic Call Distributor (ACD)?
ACDs play a vital role in streamlining call center operations and improving the overall customer experience.
Understanding the TCPA’s Autodialer Rule
Although “autodialer” is the colloquial term, the TCPA and the FCC’s rules apply to an “automatic telephone dialing system,” which is defined as “equipment which has the capacity to store or produce telephone numbers to be called using a random or sequential number generator and to dial such numbers.”
For 247setters.com no other dialer compared to the “fast as lightning” Readymode platform.
Discover why Readymode emerged as the top “lightning-fast” platform for 247setters. Unlock the secrets behind why Readymode outshines the competition for speed and efficiency.
What is a call center agent?
A call center agent is a front-line employee responsible for handling incoming and outgoing phone calls on behalf of a call center. Read more!
Big Changes to the FTC’s Telemarketing Sales Rule: What to Know
On April 16, 2024, the Federal Trade Commission (FTC) amended its Telemarketing Sales Rule (TSR), with some changes kicking in in May, and a major change to your recordkeeping requirements coming up in October 2024.  
What is Proactive Customer Engagement?
How does proactive customer engagement build lasting client relationships and drive business success? Learn more!

We are committed to helping you stay compliant and protect your business.

Readymode’s founder and CEO, Jason Jantz, is a proud member of R.E.A.C.H (Responsible Enterprises Against Consumer Harassment). This organization is dedicated to stopping unwanted robocalls and gaining consumer trust through proper lead generation practices.

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