Resources

Explore a range of outbound customer engagement topics, including best practices, software advice, industry news and more. If you’re looking for all things customer outreach, you’re in the right place.

Looking for compliance resources? Visit our Compliance Center.

Featured Content

24 Future-Shaping Outbound Calling Industry Stats & Trends for Revenue Teams (2026)
Outbound calling is changing fast. Discover the latest statistics and trends that are shaping the future of outbound for revenue teams.
Two women on a successfully connected outbound call. The agent is smiling while using a headset and laptop, and the lead is smiling while talking on the phone.
Is Your Call Connect Rate Low? 5 Ways Readymode iQ Can Help
Low connect rates hurting your outbound sales? Learn top calling tactics and how Readymode iQ can help you turn more dials into live conversations.

Latest Content

What is a call center agent?
A call center agent is a front-line employee responsible for handling incoming and outgoing phone calls on behalf of a call center. Read more!
Big Changes to the FTC’s Telemarketing Sales Rule: What to Know
On April 16, 2024, the Federal Trade Commission (FTC) amended its Telemarketing Sales Rule (TSR), with some changes kicking in in May, and a major change to your recordkeeping requirements coming up in October 2024.  
What is Proactive Customer Engagement?
How does proactive customer engagement build lasting client relationships and drive business success? Learn more!
What is a predictive dialer?
A predictive dialer is a sophisticated dialing system that uses algorithms to predict agent availability.
Readymode Springs Forward with 9 New G2 Badges!
Readymode is proud to celebrate its recognition in the G2 Grid® Report with 9 new badges earned for Best ROI, Easiest Admin and more.

We are committed to helping you stay compliant and protect your business.

Readymode’s founder and CEO, Jason Jantz, is a proud member of R.E.A.C.H (Responsible Enterprises Against Consumer Harassment). This organization is dedicated to stopping unwanted robocalls and gaining consumer trust through proper lead generation practices.

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