Resources.
Explore a range of call center topics, including best practices, software advice, industry news, and more. If you’re looking for all things call center, you’re in the right place.
Seeking compliance content? Browse our resources on call center compliance.
Featured Content.
Call Center Statistics, Trends & Best Practices for 2025
Discover key call center statistics, trends, and best practices that will shape the industry in 2025. Learn how to optimize your productivity and efficiency.
Predictive Dialer Guide: Key Features & Benefits
Ultimate guide to predictive dialers. Learn what a predictive dialer is, how it works, plus key features and benefits for effective outbound calling.
How to Avoid Being Flagged as Spam in Outbound Calls
Learn why your outbound calls are being flagged as spam and how you can avoid it. Protect your caller ID reputation and reach more customers.
Latest Content.
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Compliance & Security with your Outbound Dialer
Increased personal data and consumer privacy standards, as well as compliance regulations, have created numerous hurdles for businesses that use outbound dialers to reach their target markets.
Predictive Dialing with Speed
With Readymode you can configure the predictive auto dialer speed to your specifications to dial multiple channels in the background. In this blog, we’ll discuss how predictive dialing with speed works and its benefits.
How the Art of Admissions grew to 10,000 calls per day
In addition to growing their outbound business, their goal is to enhance volume for reps. See how Readymode helped Art of Admissions succeed.
How Readymode helped reduce hourly agent cost by 25% at Integral Resources.
See how Readymode helped Integral Resource reduce their cost per agent per hour in this customer success story.
MarTech Interview with Jason Jantz, CEO at Readymode
How will predictive dialers and technology influence the way call centers and sales / marketing teams function to drive customer facing conversations? Jason Jantz, CEO at Readymode has some thoughts.
XenCall Becomes Readymode, Secures $4 Million, and Is Hiring
Vancouver’s XenCall has changed its name to Readymode and secured $4 million in venture debt to scale its operations.
Readymode, formerly XenCall, secures $4M
Readymode, a Vancouver-based software provider that ramps up call centre dialling speeds through a cloud-based predictive dialer, has secured $4 million to scale its operations. The venture debt funding is led by ScotiaBank’s Technology and Innovation Banking arm.
Vancouver call centre software startup changes name, raises funds to reach Readymode
Formerly named XenCall, the cloud-based business is scaling up with $4 million dollars from Scotiabank, it’s a new beginning for Readymode.
BC tech company gets new name, $4M in funding
Vancouver-based tech company XenCall has just rebranded to Readymode and secured $4 million from Scotiabank’s Technology & Innovation Banking arm, positioning itself among the industry’s fastest-growing players.
We are committed to helping you stay compliant and protect your business.
Readymode’s founder and CEO, Jason Jantz, is a proud member of R.E.A.C.H (Responsible Enterprises Against Consumer Harassment). This organization is dedicated to stopping unwanted robocalls and gaining consumer trust through proper lead generation practices.
