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Explore a range of call center topics, including best practices, software advice, industry news, and more. If you’re looking for all things call center, you’re in the right place.
Seeking compliance content? Browse our resources on call center compliance.
Featured Content.
October 1, 2024
Discover key call center statistics, trends, and best practices that will shape the industry in 2025. Learn how to optimize your productivity and efficiency.
August 23, 2024
Ultimate guide to predictive dialers. Learn what a predictive dialer is, how it works, plus key features and benefits for effective outbound calling.
August 19, 2024
Learn why your outbound calls are being flagged as spam and how you can avoid it. Protect your caller ID reputation and reach more customers.
Latest Content.
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August 6, 2021
How will predictive dialers and technology influence the way call centers and sales / marketing teams function to drive customer facing conversations? Jason Jantz, CEO at Readymode has some thoughts.
July 7, 2021
Vancouver’s XenCall has changed its name to Readymode and secured $4 million in venture debt to scale its operations.
July 7, 2021
Readymode, a Vancouver-based software provider that ramps up call centre dialling speeds through a cloud-based predictive dialer, has secured $4 million to scale its operations. The venture debt funding is led by ScotiaBank’s Technology and Innovation Banking arm.
July 7, 2021
Formerly named XenCall, the cloud-based business is scaling up with $4 million dollars from Scotiabank, it’s a new beginning for Readymode.
July 7, 2021
Vancouver-based tech company XenCall has just rebranded to Readymode and secured $4 million from Scotiabank’s Technology & Innovation Banking arm, positioning itself among the industry’s fastest-growing players.
July 7, 2021
A Vancouver company specializing in software for call centers managed to dial the right number when seeking its latest cash infusion. Source: Betakit
July 7, 2021
Readymode is setting its sights on expanding its software from its focus beyond mid-market, small-to-medium-sized businesses.
July 7, 2021
Our new name is Readymode! In this post we’ll answer some frequently asked questions about Xencall’s rebrand.
June 22, 2021
Xencall just had a complete makeover. Moving forward, we will be known as Readymode!
We are committed to helping you stay compliant and protect your business.
Readymode’s founder and CEO, Jason Jantz, is a proud member of R.E.A.C.H (Responsible Enterprises Against Consumer Harassment). This organization is dedicated to stopping unwanted robocalls and gaining consumer trust through proper lead generation practices.
