Resources

Explore a range of outbound customer engagement topics, including best practices, software advice, industry news and more. If you’re looking for all things customer outreach, you’re in the right place.

Looking for compliance resources? Visit our Compliance Center.

5 Best Practices for Navigating Apple’s iOS 26 Call Screening
As iPhone users gain more control over the calls they receive, the rules of engagement are shifting. Learn how to help your team connect with more leads.
Readymode®   Launches Agentforce AI Chat to Deliver 24/7 First-Line Customer Support
Readymode announces the integration of Agentforce, an innovative Salesforce product as it’s in-product AI chat solution that now provides real-time, first-line customer support — 24 hours a day, 7 days a week, 365 days a year — directly within the platform.
Readymode iQ™ Helps Sales Teams Improve Connect Rates Through Smarter Caller ID Management
Readymode iQ™ Helps Sales Teams Improve Connect Rates Through Smarter Caller ID Management
Innovative Autopilot and Managed Remediation features help outbound teams boost answer rates, protect caller ID reputation, and simplify compliance.
Person speaking into an iPhone with a digital voice assistant icon and sound wave graphics, representing AI technology like call screening in Apple iOS 26.
What Is iOS 26 Call Screening & the Best Scripts to Pass It
Apple’s iOS 26 update is quickly changing outbound calling. Learn how to write scripts that break through and keep your connect rates high.
Hand holding a wooden umbrella over wooden figures representing a family beside stacks of coins, symbolizing financial protection and insurance.
7 Tips for Insurance Agents: How to Make Compliant Calls
Calling is crucial in insurance sales, but it does come with risks. Learn how to stay compliant and build strong client relationships.
Man wearing a headset and smiling while on a sales call. He is seated at a desk with a laptop to represent him using a single line dialer to make the call.
9 Reasons to Use Single Line Dialers: Preview & Power Dialing Benefits
When are single line dialers better than multiline dialers for outbound sales? Here’s a guide to their key differences and best use cases
Two road signs pointing in different directions: one points right towards “fact,” the other points left towards “myth.”
Top 4 Predictive Dialers Myths: Separating Fact from Fiction
Predictive dialer myths are costing your sales team. Learn the truth about compliance, spam risks, and smarter outbound calling
Two business professionals in suits shaking hands over a real estate contract, with a model house, keys, and documents on the desk.
Are Real Estate Purchase Calls Subject to the TCPA? 
Are real estate purchase calls subject to the TCPA? Discover compliance rules, potential risks, and best practices for outbound calling.

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