Resources.

You can expect a range of call center topics with – best practices, software advice, company and industry news, and more. If you’re looking for all things “call center”, you’re in the right place

Looking for compliance content? Visit our Compliance Center.

What is DID?

DID, or “Direct Inward Dialing,” allows multiple phone numbers to be assigned a single physical telephone or a group of lines.
July 7, 2023

How to Utilize a Dialer in Real Estate

Real estate has been in the news quite a lot recently. During the pandemic, we saw low-interest rates with a lot of property transactions.
July 22, 2022

Dial, Connect, and Engage With More Customers

Readymode’s predictive dialer offers intelligent automation, user-friendly design, and unparalleled speed to help you connect with more leads in less time.
February 22, 2022

Compliance & Security with your Outbound Dialer

Increased personal data and consumer privacy standards, as well as compliance regulations, have created numerous hurdles for businesses that use outbound dialers to reach their target markets.
February 18, 2022

Predictive Dialing with Speed

With Readymode you can configure the predictive auto dialer speed to your specifications to dial multiple channels in the background. In this blog, we’ll discuss how predictive dialing with speed works and its benefits.
October 22, 2021

MarTech Interview with Jason Jantz, CEO at Readymode

How will predictive dialers and technology influence the way call centers and sales / marketing teams function to drive customer facing conversations? Jason Jantz, CEO at Readymode has some thoughts.
August 6, 2021

Readymode, formerly XenCall, secures $4M

Readymode, a Vancouver-based software provider that ramps up call centre dialling speeds through a cloud-based predictive dialer, has secured $4 million to scale its operations. The venture debt funding is led by ScotiaBank’s Technology and Innovation Banking arm.
July 7, 2021

XenCall Becomes Readymode, Secures $4 Million, and Is Hiring

Vancouver’s XenCall has changed its name to Readymode and secured $4 million in venture debt to scale its operations.
July 7, 2021

BC tech company gets new name, $4M in funding

Vancouver-based tech company XenCall has just rebranded to Readymode and secured $4 million from Scotiabank’s Technology & Innovation Banking arm, positioning itself among the industry’s fastest-growing players.
July 7, 2021

Vancouver call centre software startup changes name, raises funds to reach Readymode

Formerly named XenCall, the cloud-based business is scaling up with $4 million dollars from Scotiabank, it’s a new beginning for Readymode.
July 7, 2021

See Readymode in action.

Get a personalized demo of our all-in-one predictive dialer. Make more connections, maximize agent performance, and turn dials into dollars for your outbound call center.