Resources.
You can expect a range of call center topics with – best practices, software advice, company and industry news, and more. If you’re looking for all things “call center”, you’re in the right place
Looking for compliance content? Visit our Compliance Center.
Filter by:
What is Express Consent?
If you’re in the phone contact business, you’ve likely heard the term “express consent,” or similar terms like explicit permission, direct authorization, or clear consent. But what exactly is “express consent?”
July 16, 2024
The FCC’s One-to-One Consent Rule and What it Means for Your Business
This article addresses a significant change the FCC has made to the specific form of consumer consent callers will need to make autodialed, prerecorded, or artificial-voice telemarketing or advertising calls to cell phones and the other types of phone lines covered in Section 227(b)…
July 12, 2024
Why Proactive Customer Engagement Can Boost Your Bottom Line.
Discover why proactive engagement is critical for success: predictive dialing, CRM integration, call cadencing and more.
June 26, 2024
According to the ITG, Calls Offering To Buy Real Estate Are Subject to the DNC Rules.
Calls offering to buy real estate are subject to the DNC rules, according to the ITG.
June 25, 2024
Readymode is a Finalist for BC Tech’s 2024 Technology Impact Awards
Readymode is thrilled to be selected as a finalist for Excellence in Company Culture. This award acknowledges a company whose culture is fundamental to the success of their business. Their culture has a direct correlation to accelerating growth & and profitability, inspiring their teams to outstanding performance and building loyalty with customers.
June 19, 2024
Key Features in Call Center Software for Medicare Sales
Discover essential features for Medicare sales success: integrated CRM, compliance tools, predictive dialer, customizable scripts, and real-time analytics.
June 17, 2024
Cheat Sheet: 10 Travel & Tourism Phone Sales Tips
Travel is ramping up! Seize the opportunity with 10 quick tips help you ace your travel and tourism phone sales. Read on.
June 10, 2024
The easiest way to protect your call center from compliance issues across the United States.
In Your Guide to State Calling Restrictions, we’ll cover the state-by-state essentials that you’ll need to know for your most successful…
June 6, 2024
