A longtime member of the team, Alexis is the quintessential ReadyModer - engaged, empathetic, and empowered!
As a Customer Success Manager at ReadyMode, Alexis is the liaison to the personal side of ReadyMode. She makes sure that our cadences and rapport are up to our commitment standards with our customers.
A strong believer in connecting beyond the transaction through a personal level, Alexis takes pride in building up our customers and seeing them scale with success!
What I pride myself on is that people remember who I am, want to continue to work with me, and can rely on my commitments as it means a lot to me at the end of the day. I want to make sure that every client knows that I care about their business.
Her ReadyMode Experience
Starting with ReadyMode when it was just in its infancy turnkey operation in a tiny Vancouver Yaletown loft, Alexis has been here since the beginning. Switching careers when coming to ReadyMode, Alexis has been all in and it shows! She has been able to wear many hats while seeing her work be impactful to the building blocks of our success today.
As one of the key ReadyModers who has seen it all, Alexis is proud to have been part of building customer relationships from their infancy to where they have seen tremendous growth by partnering with ReadyMode. By her definition, she truly does take pride in being here for whatever solutions we can provide to our customers - having that impact is what she finds rewarding!
Working here has made me a more well-rounded person - the relationships I have built here are just as important as the ones that I have built with our customers.
A Little About Her
Born in Winnipeg, Alexis grew up in Vancouver (phew!). A super proud mom to her son who’s excelling in university, Alexis’ time is focused on three different things:
- Her aesthetic business … look good, feel good right?
- Bartending … she can mix some mean drinks!
- ReadyMode … naturally
However, really what's great about Alexis is her awesome and offside sense of humor!
What works for me at ReadyMode is that we’re progressive, family-oriented, and innovative.
Being a leader in ReadyMode’s customer success team, Alexis is excited to continue to work with businesses that are similar to ReadyMode - in that they are looking to scale. Whether new, small, or large, every operation has challenges that Alexis embraces as opportunities
As in her personal life, Alexis looks at every moment as one that can be great!
Want to be part of the ReadyMode team? Join us today!