Real Estate Purchase Calls Are Subject to DNC Rules.
Calls offering to buy real estate are subject to the DNC rules, according to the ITG.
Resources
Explore a range of outbound customer engagement topics, including best practices, software advice, industry news and more. If you’re looking for all things customer outreach, you’re in the right place.
Looking for compliance resources? Visit our Compliance Center.
Filter by:
Benefits of Caller ID Reputation Management
DID Reputation measures how credible a particular number is when it’s used for making outbound calls. DIDs and how you manage them can have a big impact on your ability to connect with your potential customers. Maintaining control over the numbers you use for dialing and knowing which numbers are “clean” significantly impacts the likelihood of your call being answered.
Understanding the TCPA’s Autodialer Rule
Although “autodialer” is the colloquial term, the TCPA and the FCC’s rules apply to an “automatic telephone dialing system,” which is defined as “equipment which has the capacity to store or produce telephone numbers to be called using a random or sequential number generator and to dial such numbers.”
Big Changes to the FTC’s Telemarketing Sales Rule: What to Know
On April 16, 2024, the Federal Trade Commission (FTC) amended its Telemarketing Sales Rule (TSR), with some changes kicking in in May, and a major change to your recordkeeping requirements coming up in October 2024.
Understanding the Role of Subscription Account Numbers (SANs)
One crucial aspect of ensuring those businesses’ compliance can be getting a Subscription Account Number (SAN) from the Federal Trade Commission’s (FTC) Do Not Call website. Let’s learn more about why SANs are especially important for call centers that engage in telemarketing.
The Two Pillars of TCPA Compliance: Core Rules
Explore the 2 pillars of TCPA and FCC compliance for call centers using pre-recorded messages, and Do Not Call list best practices.
Mini-TPCA for Telephone Solicitation in Maryland
Prepare for Maryland’s Mini-TCPA! Learn about penalties, autodialer rules, and more in our blog. Effective January 1, 2024.
The Two Pillars of TCPA Compliance: Protecting Your Business
Master TCPA compliance with 2 simple tips: use live-agent calls & follow DNC Registry rules to avoid costly legal pitfalls
Compliance & Security with your Outbound Dialer
Increased personal data and consumer privacy standards, as well as compliance regulations, have created numerous hurdles for businesses that use outbound dialers to reach their target markets.
Are you ready for Readymode?
Get a personalized demo of our all-in-one outbound customer engagement platform.
Discover how to make more connections, maximize agent performance, and grow your revenue.
