You can expect a range of call center topics with ā best practices, software advice, company and industry news, and more. If youāre looking for all things ācall centerā, youāre in the right place
Best Call Center Dialer: 5 Reasons to Choose Readymode
Your dialer has a major impact on your outbound call center’s productivity, compliance, and success. The wrong choice can lead to wasted time, frustrated agents, and missed opportunities.Ā
Weāre sharing the top tips and strategies sales agents use for effective cold calling. Get ready to take your outbound sales strategy to the next level!
If youāre in the phone contact business, youāve likely heard the term āexpress consent,ā or similar terms like explicit permission, direct authorization, or clear consent. But what exactly is āexpress consent?ā
DID Reputation measures how credible a particular number is when itās used for making outbound calls. DIDs and how you manage them can have a big impact on your ability to connect with your potential customers. Maintaining control over the numbers you use for dialing and knowing which numbers are ācleanā significantly impacts the likelihood of your call being answered.Ā