Resources.

Explore a range of call center topics, including best practices, software advice, industry news, and more. If you’re looking for all things call center, you’re in the right place.

Seeking compliance content? Browse our resources on call center compliance.

Featured Content.

A call center agent making a call on their laptop using a predictive dialer.
Predictive Dialer Guide: Key Features & Benefits
Ultimate guide to predictive dialers. Learn what a predictive dialer is, how it works, plus key features and benefits for effective outbound calling.

Latest Content.

5 Hidden Costs to Consider When Choosing Call Center Software
5 Hidden Costs to Consider When Choosing Call Center Software
Don’t let hidden costs surprise you! Explore 5 crucial considerations when choosing call center software to ensure budget-friendly efficiency.
What is a CRM System?
A CRM System, short for “Customer Relationship Management,” is a software tool used to manage interactions with customers. Learn more.
What does KPI mean for call centers?
KPIs provide a clear and objective way to assess the overall performance of your call center. They ensure that the call center’s activities are contributing to the company’s overall success.
What is an Automatic Call Distributor (ACD)?
ACDs play a vital role in streamlining call center operations and improving the overall customer experience.
Understanding the TCPA’s Autodialer Rule
Although “autodialer” is the colloquial term, the TCPA and the FCC’s rules apply to an “automatic telephone dialing system,” which is defined as “equipment which has the capacity to store or produce telephone numbers to be called using a random or sequential number generator and to dial such numbers.”
For 247setters.com no other dialer compared to the “fast as lightning” Readymode platform.
Discover why Readymode emerged as the top “lightning-fast” platform for 247setters. Unlock the secrets behind why Readymode outshines the competition for speed and efficiency.

We are committed to helping you stay compliant and protect your business.

Readymode’s founder and CEO, Jason Jantz, is a proud member of R.E.A.C.H (Responsible Enterprises Against Consumer Harassment). This organization is dedicated to stopping unwanted robocalls and gaining consumer trust through proper lead generation practices.

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