Resources.
Explore a range of call center topics, including best practices, software advice, industry news, and more. If you’re looking for all things call center, you’re in the right place.
Seeking compliance content? Browse our resources on call center compliance.
Featured Content.
Call Center Statistics, Trends & Best Practices for 2025
Discover key call center statistics, trends, and best practices that will shape the industry in 2025. Learn how to optimize your productivity and efficiency.
Predictive Dialer Guide: Key Features & Benefits
Ultimate guide to predictive dialers. Learn what a predictive dialer is, how it works, plus key features and benefits for effective outbound calling.
How to Avoid Being Flagged as Spam in Outbound Calls
Learn why your outbound calls are being flagged as spam and how you can avoid it. Protect your caller ID reputation and reach more customers.
Latest Content.
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Call Centre Software Provider Readymode Secures $4 Million In Venture Debt
A Vancouver company specializing in software for call centers managed to dial the right number when seeking its latest cash infusion. Source: Betakit
Readymode secures $4M venture debt financing from ScotiaBank
Readymode is setting its sights on expanding its software from its focus beyond mid-market, small-to-medium-sized businesses.
Xencall is now Readymode—FAQ
Our new name is Readymode! In this post we’ll answer some frequently asked questions about Xencall’s rebrand.
Xencall is now Readymode
Xencall just had a complete makeover. Moving forward, we will be known as Readymode!
Predictive Dialing in Insurance Sales
Contact potential clients and provide them with personalized insurance solutions with the right predictive dialer.
5 Ways a Predictive Dialer Can Benefit Your Call Center
Predictive dialer technology brings a slew of advantages: it ramps up sales, trims costs, and scales easily. Learn more.
We are committed to helping you stay compliant and protect your business.
Readymode’s founder and CEO, Jason Jantz, is a proud member of R.E.A.C.H (Responsible Enterprises Against Consumer Harassment). This organization is dedicated to stopping unwanted robocalls and gaining consumer trust through proper lead generation practices.
