Guide to Lead Generation Compliance for Sellers & Buyers
Are you a lead generator or buyer in the calling industry? Learn what rules you need to comply with to avoid costly penalties, like the TCPA and TSR.
Readymode Compliance Center
Explore dozens of free resources to help you stay compliant, build trust with customers, and protect your business from costly mistakes.
Featured Compliance Resources
Compliance ā¢ TCPA
5 Common TCPA Violations to Avoid, According to a TCPA Lawyer
Protect your business from costly fines and lawsuits. Discover the most common TCPA violations and how to avoid them, with actionable tips from a TCPA lawyer.
Cold Calling ā¢ DNC ā¢ FCC ā¢ FTC ā¢ TCPA
Is Cold Calling Illegal? Cold Call Rules for B2C & B2B
Learn the rules for B2C and B2B cold calling in the United States, including compliance tips to keep your outbound calling legal and effective.
Latest Compliance Resources
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Quick Guide: What is the Telemarketing Sales Rule (TSR)?
If you rely on outbound calling to generate sales for your business, you should be aware of the TSR. Learn what it is and how to protect your business.
KYC in Telecom: Why It Matters for Customers, Not Just Carriers
Itās not just paperworkāKYC protects your calls. Find out why verifying customer identity matters and what can happen when carriers skip it.
Oklahomaās Mini-TCPA (OTSA): What It Is & Why It Matters
Oklahomaās OTSA restricts sales calls and autodialer use. Learn key rules, risks, and how to stay compliant with this mini-TCPA law.
Part of FCCās New Consent Revocation Rules Delayed Until April 11, 2026
On April 7, 2025, the FCC issued a one-year stay on part of the new consent revocation rules. Learn whatās changed and what stays the same for your business.
FCCās New Consent Revocation & Internal DNC Rules: What Now?
As of April 11, 2025, the FCCās new consent revocation and internal DNC rules under the TCPA go into effect. Uncover next steps and what this means for you.
Guide to Lead Generation Compliance for Sellers & Buyers
Are you a lead generator or buyer in the calling industry? Learn what rules you need to comply with to avoid costly penalties, like the TCPA and TSR.
We are committed to helping you stay compliant and protect your business.
Readymode’s founder and CEO, Jason Jantz, is a proud member of R.E.A.C.H (Responsible Enterprises Against Consumer Harassment). This organization is dedicated to stopping unwanted robocalls and gaining consumer trust through proper lead generation practices.
Frequently Asked Questions (FAQ)
Find answers to common questions about call center compliance.
Within the context of outbound calling, compliance means following the laws and regulations that determine how businesses are allowed to interact with consumers when making sales, marketing or other types of calls.
Compliance is crucial because it helps your business avoid hefty fines, prevent legal action, and most importantly, protect consumer rights. Staying compliant also helps your business run smoothly by building trust with customers and keeping your reputation intact.
The National Do Not Call (DNC) Registry is a list of phone numbers of people who have requested not to receive unsolicited sales or marketing calls. This list is managed by the Federal Trade Commission (FTC) in the United States.
Itās a legal requirement for businesses to check this list regularly and avoid calling any numbers registered on it, unless they have the individualās express consent or an established business relationship.Ā
Businesses must also maintain an internal DNC list for people who have directly requested to stop receiving calls.
The Telephone Consumer Protection Act (TCPA) is a federal law in the United States that regulates telemarketing calls, robocalls, text messages, and the use of auto dialers.
It requires businesses to obtain express consent from individuals before making sales or marketing calls and gives consumers the right to opt out of future communications through the National DNC Registry.
The TCPA also sets restrictions on when and how businesses can call consumers, such as limiting calls to certain hours.
STIR/SHAKEN is a system that helps prevent spoofed caller IDs. It verifies that the phone number youāre using is real and hasnāt been changed in a misleading way (e.g., made to look like a different person or business is calling).Ā
Each call is given an attestation rating, which tells carriers how confident they are that your number is actually yours. If your calls have a higher attestation rating (A or Full Attestation), they are less likely to be blocked or flagged as spam.
Penalties for non-compliance can be severe. Violating regulations like the TCPA can result in fines ranging from $500 to $1,500 per violation, which can add up quickly for high-volume call centers.
Businesses may also face lawsuits, class actions, and reputational damage if they fail to follow compliance regulations. Staying informed is essential to protect your business from legal and financial risks.
Simplify Compliance with Readymode.
Readymodeās outbound customer engagement platform helps businesses incorporate compliance into their workflow. Explore built-in features like state calling restrictions, DNC list management, custom call cadences and more.
