Resources

Explore a range of outbound customer engagement topics, including best practices, software advice, industry news and more. If you’re looking for all things customer outreach, you’re in the right place.

Looking for compliance resources? Visit our Compliance Center.

A person holding a smartphone near their mouth. A red microphone icon with an audio wave is above the phone, representing call recording or monitoring.
Call Recording Compliance Made Easy: Rules & Benefits for Businesses
Simplify call recording compliance across the United States, and discover how to improve agent training, gather insights, and boost performance.
Close-up on a sales agent headset on an open laptop, placed on a wooden desk.
Is Cold Calling Illegal? Cold Call Rules for B2C & B2B
Learn the rules for B2C and B2B cold calling in the United States, including compliance tips to keep your outbound calling legal and effective.
Step-By-Step Guide: How to Write the Best Solar Script for Selling Over the Phone
This step-by-step guide will teach you how to write solar sales scripts that engage leads, handle objections, and close more deals.
Top 5 Outbound Call Center Tips to Maximize Sales
Don’t overlook key aspects for success. Discover essential outbound call center tips to improve performance, enhance customer satisfaction & drive sales.

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