May 29, 2024
A CRM System, short for “Customer Relationship Management,” is a software tool used to manage interactions with customers. Learn more.
Resources.
Explore a range of call center topics, including best practices, software advice, industry news, and more. If you’re looking for all things call center, you’re in the right place.
Seeking compliance content? Browse our resources on call center compliance.
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May 27, 2024
Learn the key metrics for effective travel phone sales: Call Connect Rate, Lead Response Time, Sales Revenue, and more!
May 15, 2024
ACDs play a vital role in streamlining call center operations and improving the overall customer experience.
May 8, 2024
A call center agent is a front-line employee responsible for handling incoming and outgoing phone calls on behalf of a call center. Read more!
May 6, 2024
Unlock the power of phone-based outreach in solar energy sales with the right dialer. Drive conversions today!
April 29, 2024
Discover five game-changing strategies for selling home improvement services over the phone. Learn how to boost your conversion rates!
April 12, 2024
Real estate agents & investors who prospect 10-20 hours weekly are 75% more likely to make at least $80,000 if they use a dialer. Learn more.
March 22, 2024
One crucial aspect of ensuring those businesses’ compliance can be getting a Subscription Account Number (SAN) from the Federal Trade Commission’s (FTC) Do Not Call website. Let’s learn more about why SANs are especially important for call centers that engage in telemarketing.
March 15, 2024
Boost travel and tourism phone sales with predictive dialer software that efficiently connects your agents with more leads.
March 8, 2024
Achieving high conversion rates in real estate demands a well-crafted follow-up strategy that resonates with potential clients. Learn how!
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