Important Call Center Compliance Changes for 2024
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Major call center compliance changes are coming in 2024 due to new federal regulations. Learn how to stay compliant and protect your business.
What is Express Consent?
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If you’re in the phone contact business, you’ve likely heard the term “express consent,” or similar terms like explicit permission, direct authorization, or clear consent. But what exactly is “express consent?”
The FCC’s One-to-One Consent Rule and What it Means for Your Business
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This article addresses a significant change the FCC has made to the specific form of consumer consent callers will need to make autodialed, prerecorded, or artificial-voice telemarketing or advertising calls to cell phones and the other types of phone lines covered in Section 227(b)…
Why Proactive Customer Engagement Can Boost Your Bottom Line.
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Discover why proactive engagement is critical for success: predictive dialing, CRM integration, call cadencing and more.
According to the ITG, Calls Offering To Buy Real Estate Are Subject to the DNC Rules.
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Calls offering to buy real estate are subject to the DNC rules, according to the ITG.
Readymode is a Finalist for BC Tech’s 2024 Technology Impact Awards
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Readymode is thrilled to be selected as a finalist for Excellence in Company Culture. This award acknowledges a company whose culture is fundamental to the success of their business. Their culture has a direct correlation to accelerating growth & and profitability, inspiring their teams to outstanding performance and building loyalty with customers.
The easiest way to protect your call center from compliance issues across the United States.
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In Your Guide to State Calling Restrictions, we’ll cover the state-by-state essentials that you’ll need to know for your most successful…
Benefits of Caller ID Reputation Management
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DID Reputation measures how credible a particular number is when it’s used for making outbound calls. DIDs and how you manage them can have a big impact on your ability to connect with your potential customers. Maintaining control over the numbers you use for dialing and knowing which numbers are “clean” significantly impacts the likelihood of your call being answered.
Readymode iQ Adds Powerful Dialing Intelligence, Helping Call Centers Dramatically Increase Connect Rates.
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Readymode iQ strengthens its industry-leading call center platform with the addition of a robust DID management module and call cadencing, helping call centers boost their call deliverability and answer rates.
Call Cadencing for Your Most Efficient Call Center Ever
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Efficiency and compliance are the keys to the kingdom of effective call center management. With the new Advanced Playlist and Call Cadencing features included in Readymode iQ, you can unlock a host of benefits that streamline operations, protect lead lists, and ensure regulatory compliance.