Resources.

You can expect a range of call center topics with – best practices, software advice, company and industry news, and more. If you’re looking for all things “call center”, you’re in the right place

Looking for compliance content? Visit our Compliance Center.

What is an Automatic Call Distributor (ACD)?

ACDs play a vital role in streamlining call center operations and improving the overall customer experience.
May 15, 2024

Understanding the TCPA’s Autodialer Rule

Although “autodialer” is the colloquial term, the TCPA and the FCC’s rules apply to an “automatic telephone dialing system,” which is defined as “equipment which has the capacity to store or produce telephone numbers to be called using a random or sequential number generator and to dial such numbers.”
May 14, 2024

Streamlining BPO Operations for Success

Maximize BPO efficiency & satisfaction with streamlined processes & key tools like dialing systems with CRM integration. Learn more!
May 13, 2024

For 247setters.com no other dialer compared to the “fast as lightning” Readymode platform.

Discover why Readymode emerged as the top “lightning-fast” platform for 247setters. Unlock the secrets behind why Readymode outshines the competition for speed and efficiency.
May 8, 2024

What is a call center agent?

A call center agent is a front-line employee responsible for handling incoming and outgoing phone calls on behalf of a call center. Read more!
May 8, 2024

Maximizing Solar Energy Sales: Phone Outreach Strategies

Unlock the power of phone-based outreach in solar energy sales with the right dialer. Drive conversions today!
May 6, 2024

5 Proven Strategies for Selling Home Improvement Services Over the Phone

Discover five game-changing strategies for selling home improvement services over the phone. Learn how to boost your conversion rates!
April 29, 2024

Why Real Solar Marketing chooses Readymode over other dialers.

See why Readymode was the best choice for Real Solar Marketing – even after trying another dialer.
April 23, 2024

Big Changes to the FTC’s Telemarketing Sales Rule: What to Know

On April 16, 2024, the Federal Trade Commission (FTC) amended its Telemarketing Sales Rule (TSR), with some changes kicking in in May, and a major change to your recordkeeping requirements coming up in October 2024.  
April 22, 2024

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