Readymode Call Center Compliance.

You can expect a range of call center topics with – best practices, software advice, company and industry news, and more. If you’re looking for all things “call center”, you’re in the right place

Understanding the TCPA’s Autodialer Rule
Although “autodialer” is the colloquial term, the TCPA and the FCC’s rules apply to an “automatic telephone dialing system,” which is defined as “equipment which has the capacity to store or produce telephone numbers to be called using a random or sequential number generator and to dial such numbers.”
The Two Pillars of TCPA Compliance: Core Rules
Explore the 2 pillars of TCPA and FCC compliance for call centers using pre-recorded messages, and Do Not Call list best practices.
The Two Pillars of TCPA Compliance: Protecting Your Business
Master TCPA compliance with 2 simple tips: use live-agent calls & follow DNC Registry rules to avoid costly legal pitfalls

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