STIR/SHAKEN: What Is It and Why Does It Matter?
STIR/SHAKEN directly impacts your caller ID reputation. Learn what it is and why it matters, so you can stay compliant and optimize your outbound calls.
Resources
Explore a range of outbound customer engagement topics, including best practices, software advice, industry news and more. If you’re looking for all things customer outreach, you’re in the right place.
Looking for compliance resources? Visit our Compliance Center.
Filter by:
10 Tips and Strategies for Effective Cold Calls
We’re sharing the top tips and strategies sales agents use for effective cold calling. Get ready to take your outbound sales strategy to the next level!
Predictive Dialer vs Auto Dialer: Which Should You Choose?
Predictive dialers and auto dialers can boost your outbound sales. Find out their key differences, benefits and drawbacks to choose the best one for you.
Compliance • FTC • TCPA
Important Call Center Compliance Changes for 2024
Major call center compliance changes are coming in 2024 due to new federal regulations. Learn how to stay compliant and protect your business.
What is Express Consent?
If you’re in the phone contact business, you’ve likely heard the term “express consent,” or similar terms like explicit permission, direct authorization, or clear consent. But what exactly is “express consent?”
Why Proactive Customer Engagement Can Boost Your Bottom Line.
Discover why proactive engagement is critical for success: predictive dialing, CRM integration, call cadencing and more.
Real Estate Purchase Calls Are Subject to DNC Rules.
Calls offering to buy real estate are subject to the DNC rules, according to the ITG.
Cheat Sheet: 10 Travel & Tourism Phone Sales Tips
Travel is ramping up! Seize the opportunity with 10 quick tips help you ace your travel and tourism phone sales. Read on.
Are you ready for Readymode?
Get a personalized demo of our all-in-one outbound customer engagement platform.
Discover how to make more connections, maximize agent performance, and grow your revenue.
