July 16, 2024
If you’re in the phone contact business, you’ve likely heard the term “express consent,” or similar terms like explicit permission, direct authorization, or clear consent. But what exactly is “express consent?”
Resources.
Explore a range of call center topics, including best practices, software advice, industry news, and more. If you’re looking for all things call center, you’re in the right place.
Seeking compliance content? Browse our resources on call center compliance.
Filter by:
July 12, 2024
This article addresses a significant change the FCC has made to the specific form of consumer consent callers will need to make autodialed, prerecorded, or artificial-voice telemarketing or advertising calls to cell phones and the other types of phone lines covered in Section 227(b)…
June 30, 2024
Outbound calling is a proactive approach used by call centers to reach out to customers, prospects, or leads.
June 26, 2024
Discover why proactive engagement is critical for success: predictive dialing, CRM integration, call cadencing and more.
June 25, 2024
Calls offering to buy real estate are subject to the DNC rules, according to the ITG.
June 10, 2024
Travel is ramping up! Seize the opportunity with 10 quick tips help you ace your travel and tourism phone sales. Read on.
June 3, 2024
DID Reputation measures how credible a particular number is when it’s used for making outbound calls. DIDs and how you manage them can have a big impact on your ability to connect with your potential customers. Maintaining control over the numbers you use for dialing and knowing which numbers are “clean” significantly impacts the likelihood of your call being answered.
June 3, 2024
Discover the must-have features for home improvement sales success: predictive dialing, CRM integration, call recording, and more.
May 31, 2024
Maximize efficiency and engagement and deliver consistent messages with Readymode iQ’s Voicemail Drop feature.
May 29, 2024
Don’t let hidden costs surprise you! Explore 5 crucial considerations when choosing call center software to ensure budget-friendly efficiency.
See Readymode in action.
Get a personalized demo of our all-in-one predictive dialer. Make more connections, maximize agent performance, and turn dials into dollars for your outbound call center.
