Resources.

Explore a range of call center topics, including best practices, software advice, industry news, and more. If you’re looking for all things call center, you’re in the right place.

Seeking compliance content? Browse our resources on call center compliance.

Oklahoma state flag flying in front of the Oklahoma State Capitol building, where the state’s mini-TCPA legislation was formed.
Oklahoma’s Mini-TCPA (OTSA): What It Is & Why It Matters
Oklahoma’s OTSA restricts sales calls and autodialer use. Learn key rules, risks, and how to stay compliant with this mini-TCPA law.
A lawyer sits at a desk on his phone with a gavel, laptop, and legal scales nearby.
Part of FCC’s New Consent Revocation Rules Delayed Until April 11, 2026
On April 7, 2025, the FCC issued a one-year stay on part of the new consent revocation rules. Learn what’s changed and what stays the same for your business.
Two sales agents wearing headsets collaborate while looking at a computer screen to compare different types of outbound dialers.
Outbound Dialers Guide: Compare 5 Types, Benefits & Uses
The best dialer depends on your revenue team’s goals, call volume, and workflow. Find the right fit with our in-depth guide on 5 types of outbound dialers.
Three smiling outreach professionals reviewing their outbound calling strategy together at a desk with laptops, wearing headsets in a modern office setting.
8 Proven Tips To Improve Your Outbound Calling Strategy in 2025
Outbound calling remains one of the best ways to generate leads and grow your business. Discover proven tips to help your team make every call count.
A person holds a smartphone displaying an incoming call from an unknown number. It is likely a sales or marketing call.
FCC’s New Consent Revocation & Internal DNC Rules: What Now?
As of April 11, 2025, the FCC’s new consent revocation and internal DNC rules under the TCPA go into effect. Uncover next steps and what this means for you.
Two people shake hands over a table with miniature houses after closing a real estate wholesaling deal.
How to Wholesale Real Estate: 7 Tips for Beginners & Pros
Want to master real estate wholesaling? Our expert tips will help you find motivated sellers and close deals faster in this competitive industry.
A hand holding a magnet to attract human-shaped figures, symbolizing lead generation.
Guide to Lead Generation Compliance for Sellers & Buyers
Are you a lead generator or buyer in the calling industry? Learn what rules you need to comply with to avoid costly penalties, like the TCPA and TSR.
A sales agent wearing a headset and smiling while on a call. A colleague is working in the background.
Is Cold Calling Dead in 2025? 5 Reasons Why Not
Is cold calling dead, or is it still a viable marketing tactic? Learn why cold calls still work and how to do them the right way.

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