New CMS Medicare Sales & Marketing Guidelines 2024
In October 2024, CMS’s new Medicare sales and marketing guidelines went into effect. Learn about their new consent rule and how it may impact your business.
The FCC’s Reassigned Numbers Database: Keeping Your Consent Data Fresh
Ensure your calls are TCPA-compliant with the FCC’s Reassigned Numbers Database (RND). Learn how to verify phone numbers and keep your consent data updated.
Call Center Compliance Checklist & Best Practices
Stay compliant with our call center compliance checklist, featuring essential guidelines and best practices to help you boost efficiency and avoid fines.
DNC & TCPA Compliance: FAQ for Outbound Call Centers
Learn about DNC and TCPA compliance for outbound call centers. Get answers to FAQ about regulations and compliant cold calling practices.
Important Call Center Compliance Changes for 2024
Major call center compliance changes are coming in 2024 due to new federal regulations. Learn how to stay compliant and protect your business.
Understanding the TCPA’s Autodialer Rule
Although “autodialer” is the colloquial term, the TCPA and the FCC’s rules apply to an “automatic telephone dialing system,” which is defined as “equipment which has the capacity to store or produce telephone numbers to be called using a random or sequential number generator and to dial such numbers.”
Mini-TPCA for Telephone Solicitation in Maryland
Prepare for Maryland’s Mini-TCPA! Learn about penalties, autodialer rules, and more in our blog. Effective January 1, 2024.
