How VABizGrowth Grew Contact Rates by 500% Using Readymode iQ
Find out how VABizGrowth used Readymode iQ to dramatically improve contact rates and maximize productivity for its real estate, solar and roofing clients.
Readymode vs RingCentral:
Compare Pros, Cons & Uses
If you’re comparing dialing options for your outbound sales, marketing, lead generation, or call center team, you might be wondering whether RingCentral or Readymode is the better fit for your needs. Or maybe you’re already using one of these platforms and are considering switching to the other.
In this guide, we compare Readymode vs RingCentral head to head. We’ll break down their features, strengths, weaknesses, and customer feedback to help you decide which solution better supports your outbound sales goals.
Takeaway: Is Readymode a Better Alternative to RingCentral?
- Readymode provides a cloud-based outbound customer engagement platform with robust predictive dialing, caller ID reputation monitoring, and compliance features to help sales and marketing teams across various industries and business sizes increase contact rates and drive more sales.
- RingCentral offers a cloud-based unified communications suite that includes SMS, chat, fax, video conferencing, and phone features, with different solutions tailored for general businesses and enterprises.
- Readymode delivers more specialized outbound calling capabilities, while RingCentral includes outbound features as an add-on within a broader communications solution.
- Readymode is built for outbound sales, marketing, and lead generation. RingCentral, by contrast, serves a general range of internal and external communication needs across business functions.
Readymode vs. RingCentral Overview Comparison
What Is Readymode?
Readymode is an outbound customer engagement platform that helps revenue teams increase contact rates and drive sales. As a scalable, all-in-one outbound solution, it offers high-speed predictive dialing, caller ID reputation monitoring, lead management tools, compliance management, real-time reporting, built-in CRM features, and integrations with popular sales and marketing apps.
Readymode is designed for outbound sales, marketing, lead generation, and call center teams across various industries and business sizes.
What Is RingCentral?
RingCentral is a cloud-based unified communications suite that includes outbound contact center functionality as part of a broader platform offering phone, SMS, chat, fax, and video conferencing capabilities. It supports both internal and external communications across remote, in-person, and hybrid environments.
RingCentral offers RingCX, a native AI-powered contact center solution for businesses of all sizes, and the enterprise-level RingCentral Contact Center, which is powered by NICE CXone.
Main Differences Between Readymode and RingCentral
| Readymode | RingCentral | |
| Platform | Outbound calling platform with inbound calling features | Unified communications platform with optional add-on outbound calling features |
| Dialing Modes | Preview, power, progressive, and predictive modes, supporting up to 20+ concurrent calls per agent | Predictive, preview, progressive, human call initiator (HCI), and manual modes, supporting up to 10 concurrent calls |
| Caller ID Reputation Monitoring and Remediation | Advanced caller ID reputation monitoring with Managed Remediation | No reputation monitoring or remediation capability |
| Compliance | Advanced compliance tools, including state calling restrictions, compliant call recording, internal DNC list management, and custom call cadences | Basic compliance features, including manual dialing, DNC list management, and calling rules and limits |
| Integrations | Built-in CRM plus integration with popular CRMs like Salesforce, various industry-specific CRMs, and common sales, marketing, lead generation, and business communication tools | No native CRM capability, external integrations with CRMs such as Salesforce and other communication channels, contact center tools, marketing tools, and ecommerce tools |
| Pricing | Transparent pricing starting at $199 per license/month with free outbound minutes and support for all plans | Pricing only listed for standard unified communications plans starting at $65/agent/month (annual plan), includes unlimited domestic inbound and manual outbound minutes, does not include automated dialing modes, undisclosed extra fees for automated outbound calling features, enterprise pricing only available by contacting sales |
Key Features of Readymode and RingCentral
Dialer
For Readymode
- Industry-leading predictive dialing with multimode options for preview, power, progressive, and predictive dialing. Supports 20+ concurrent calls per agent in progressive and predictive modes.
- Local presence dialing available for all modes.
- Dynamic scripting with embedded lead data for personalized outreach tailored to individual contacts.
- Listen, whisper, and barge-in features that allow sales and call center managers to monitor and coach live calls.
For RingCentral
- Predictive, preview, progressive, HCI, and manual outbound dialing modes available for an additional fee. Supports up to 10 concurrent calls.
- Core features such as automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, call reporting, queue callbacks, and real-time analytics (all also available in Readymode).
- AI functionality (available as add-ons at an undisclosed price) that include features like intelligent virtual agents, automated call summaries, and AI assistance for agents and managers.
Caller ID Reputation Monitoring and Remediation
For Readymode
- The Readymode iQ plan includes caller ID reputation monitoring, letting you see which numbers may be potentially flagged as spam and how your caller ID appears to leads and customers.
- The Autopilot feature enables you to automatically dial only from healthy numbers, increasing your chances of successful connections.
- Managed Remediation allows you to proactively monitor, prevent, and resolve flagged numbers. Readymode registers the phone numbers for you, which is often the first step in maintaining high connection rates.
For RingCentral
- The Caller ID Name feature allows users to customize how their company name and number appear on customer devices.
Built-in Compliance Tools
For Readymode
- Advanced built-in compliance features include state calling restrictions, compliant call recording, internal Do Not Call (DNC) list management, custom call cadences (with Readymode iQ), and integrations with leading compliance tools.
- The Readymode website also provides dozens of free call compliance resources written by legal experts.
For RingCentral
- Basic compliance features include manual dialing options, DNC list management, and the ability to set campaign dialing rules and call time limits.
Built-in CRM and Integrations
For Readymode
- The platform includes built-in CRM and lead management features, so no external integrations are required.
- For teams already using a CRM, Readymode supports integrations with popular tools like Salesforce, as well as various industry-specific apps.
For RingCentral
- No native CRM functionality.
- Integrates with common apps, including Salesforce, Google Workspace, and Microsoft Teams.
Workforce Management
For Readymode
Workforce management tools include administrator access, session and call recording, agent scheduling and assignments, reporting and dashboards, and whisper coaching.
For RingCentral
For an additional fee, RingCentral provides workforce engagement features such as advanced quality management, screen recording, performance management, advanced speech analytics, and workforce management.
Readymode and RingCentral Pricing Plans
Readymode Pricing
- Transparent pricing tiers start at $199/license/month.
- The all-in-one price includes core features, free 1:1 implementation for 3+ licenses, and free outbound minutes on all plans.
- Free 24/7 AI chat support and email support are included with every plan.
RingCentral Pricing
- RingCX pricing starts at $65/agent/month (annual commitment required), which includes unlimited domestic inbound and manual outbound minutes, plus ACD, IVR (minutes not included), skills-based routing, voice, and digital/social features.
- Outbound dialing modes incur additional fees, which are disclosed only in the fine print.
- AI capabilities and workforce engagement tools also come at additional, undisclosed costs.
- RingCentral Contact Center enterprise pricing is available only by contacting sales.
- Many features highlighted on the sales page carry extra fees, making pricing non-transparent and difficult for businesses to compare dialer options accurately.
Readymode vs. RingCentral: Main Strengths and Weaknesses
| Readymode | RingCentral | |
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Readymode vs. RingCentral: Which Is Right for You?
So, is Readymode or RingCentral the better fit for your needs?
If your business requires a platform built for high-volume outbound calling with strong reputation management and compliance tools, Readymode offers a more focused outbound solution. If you’re looking to integrate outbound and inbound calling within a unified communications platform that includes phone, SMS, chat, fax, and video conferencing for both internal and external use, RingCentral may be a suitable choice.
Readymode is also a strong fit for industries with specific outbound needs—such as health insurance, solar energy, real estate, and outsourcing—as highlighted in many customer success stories. For instance, Dial Masters Solutions (DMS), which handles high-volume outreach for real estate clients, used Readymode iQ to simplify operations and boost performance. The result? A 25% increase in agent productivity, a 20% boost in customer engagement, and a 30% improvement in lead conversions.
If Readymode sounds like the solution you’re looking for, the best way to find out is to give it a try. Book a demo to see how our all-in-one platform can help your team increase productivity, connect with more leads, and close more deals.
Additional Resources
Readymode Launches Powerful Managed Remediation Feature to Combat Caller ID Spam Labels and Improve Customer Trust
Readymode, a leader in intelligent outbound customer engagement and predictive dialing for sales teams, is proud to announce the launch of its new Managed Remediation feature within the Readymode iQ platform
Readymode Unveils “Autopilot” – A Smarter, Automated Tool for Managing and Optimizing Outbound Calls
Readymode, a leader in intelligent outbound customer engagement and predictive dialing for sales teams, is excited to announce the launch of Autopilot, a powerful new feature within its Readymode iQ suite.
