5 Hidden Costs to Consider When Choosing Call Center Software
Don’t let hidden costs surprise you! Explore 5 crucial considerations when choosing call center software to ensure budget-friendly efficiency.
May 29, 2024
Dial less. Get more “Hello’s”.
Grow your business with Readymode iQ.
Your ideal clients are one call away. Dial smarter and increase your contact rates with our all-in-one predictive dialing platform.
Introducing Readymode iQ - a heavy-hitting combination of intelligent features designed to help you protect and scale your business so you can focus on what’s most important – driving revenue and gaining customers.
Every Readymode iQ license includes:
DID Reputation Management Module + 30 DIDs
Avoid using flagged numbers and increase your call delivery and answer rates. See when your number is flagged by a major carrier with our DID Reputation feature. Get ahead of “Spam/Scam-Likely” labels that may be affecting your DIDs. Plus we provide you with 30 DIDs with each Readymode iQ license - with no DID activation fees.
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Call Cadencing & Advanced Playlists
Dial the right number at the right time and increase your connect rates with call cadencing in Readymode iQ. This powerful feature makes DID management “smarter” and allows you to create call sequences tailored to your specific needs. By defining custom cadences and rules, you can optimize call routing, protect lead lists, increase agent efficiency and ensure regulatory compliance with ease.
Autopilot
When you turn on “Autopilot”, only clean DIDs that are not flagged by any carriers will be dialed so you don’t show up as “Spam/Scam Likely”.
Unlimited Support & Zero Set-up Fees
Our support is here when you need us. We don’t charge extra for support or set-up because your success is our top priority.
Plus for 2+ license customers, get free 1:1 implementation.
Unlimited Integrations
Unlock endless possibilities with seamless integrations. Power up your call center software by connecting with the tools and apps that drive your business forward.
View All Integrations >
Risk Management System (RMS) Access*
Safeguard your compliance and reputation with our robust RMS. Scrub against DNC lists effortlessly, shielding your business from costly fines and maintaining customer trust.
*To be eligible for RMS for DNC Scrubbing, Customers need SAN and Organization ID. Contact us to learn more.
Trusted by Call Centers just like yours!
Clear & Helpful
“Easy to use. Prompt response when requested. Great follow up. Willingness to help and clarify on implementation questions. I really appreciated that the reps offered alternatives, materials, links, videos, previous recordings to make sure the system is working efficiently ...”
Verified User in Travel & Tourism
Readymode A++++++++
“Readymode customer support is quick to help. The integration team is quick and worked within our pipelines in our CRM. ”
Ben B. - Verified User
Explore Resources.
Benefits of DID Reputation Management
DID Reputation measures how credible a particular number is when it’s used for making outbound calls. DIDs and how you manage them can have a big impact on your ability to connect with your potential customers. Maintaining control over the numbers you use for dialing and knowing which numbers are “clean” significantly impacts the likelihood of your call being answered.
June 3, 2024
How to Maximize the Reputation & Lifespan of Your DIDs
Direct Inward Dialing (DID) numbers, and how you manage them, can impact your ability to connect with your potential customers.
December 12, 2023
