Real-time visibility into sales performance with reporting tools that rock
Get insight into what’s working and what’s not so you can maximize your agent productivity. Know your call center operations inside and out.
Why choose ReadyMode?
Rich data at a glance. Automatically.
Build reports and KPIs in visual dashboards to monitor sales performance at a glance. Understand which actions, scripts, and targeting criteria lead to revenue. Filter high level campaign data or dive all the way down to agent metrics.
Streamline reporting and payroll
Create custom agent statuses as variables to generate dynamic agent and payroll reports – skip the end-of-the-month chaos and keep your call center running smoothly.
Optimize agent performance
Track win rate, lead conversion, and sales forecast analytics all in one place. Help support your top performers in real time with live floor monitoring, with the ability to listen, whisper, or interject on a call
Lead data the way you want it
Create custom lead profiles and filter sales and activity numbers based on pipeline, source, or other custom fields. Personalize new lead engagement, automate follow-up, and close deals faster.
Ready-to-use reports
Ditch the spreadsheets. Readymode provides hundreds of pre-built dashboards and reports that automatically track high value metrics like call duration, appointments booked and transfer rate, to help you make better business decisions, faster.
All your data in one place.
Custom Reporting and Analytics
Close more deals. Collect data specific to your business and oversee results to reveal winning patterns or obstacles to overcome.
Dynamic Scripts
Equip your agents with the tools to close more deals with smarter, more personalized conversations. Create sales scripts for your reps with dynamically generated lead data embedded within each script.
Agent and Dial-List Prioritization
The right people at the right time. Prioritize your agents and dialing lists with queues based on skill level and lead importance - so your hottest leads go to your best agents.
Call Monitoring
Help agents answer the tough questions. Monitor all agents in real-time from one screen, with the ability to listen, whisper, or interject on a call.
Open API
Powerful integrations. Integrate your sales and customer data with your preferred reporting tool for maximum information and insights.
Easy to Deploy, Easy to Use
Focus on what matters - making more money. Get your call center agents dialing in no time with our effective training and easy-to-use, cloud-hosted predictive dialer software.
Real users love us!
See what they’re saying.
See Readymode in action.
Get a personalized demo of our all-in-one predictive dialer. Make more connections, maximize agent performance, and turn dials into dollars for your outbound call center.
