Dial Masters Solutions: A Readymode iQ Success Story
Dial Masters Solutions (DMS) handles high call volumes daily for its real estate clients. To maintain outstanding service, DMS needed a solution to simplify processes and enhance outreach.
After exploring various options and gathering feedback from its clients, DMS chose Readymode iQ, an advanced solution for optimizing outbound calling.
Readymode iQ stood out for its caller ID reputation monitoring tools, which allowed DMS to quickly identify phone numbers that were flagged as spam. By proactively addressing these issues, DMS could connect with more leads in less time and ensure meaningful engagement.
After 3 months of implementing Readymode iQ across its clients, DMS saw massive improvements in performance:
- 30% increase in lead conversion rate
- 25% increase in agent productivity
- 20% increase in customer engagement
Readymode
Readymode is a cloud-based, outbound customer engagement platform for sales teams and call centers. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. Readymode is at the core of the conversation; we’re designed for businesses that want to maximize productivity and scale affordably.