Abuya I., Customer Support Executive
Sandra S., Digital Marketing Analyst (Publishing)
Erik W., Small-Business
Edward M., General Manager
We’re made for proactive sales outreach. Our all-in-one platform delivers everything you need to grow your business and nurture prospects with personalized customer data at your agents’ fingertips.
Call smarter with a predictive dialer that automatically adjusts its speed to maximize efficiency and performance. Increase agent productivity with automated data entry, blended inbound and outbound calling, and dynamic scripts.
Leverage built-in features to help your agents make compliant calls. Decrease your risk of costly TCPA and DNC violations with built-in rules for state calling restrictions, native integrations, and call recording for compliance and quality assurance.
Optimize lead management to close deals faster. Organize your leads and streamline workflows with custom queues and dispositions. Plus, qualify and nurture leads through the sales funnel without ever leaving the platform.
Grow your revenue with higher close rates. Easily identify customer pain points and create tailored solutions with customized lead profiles, automatic lead importing, and advanced lead targeting.
Maximize sales performance with visual dashboards of high-value metrics and KPIs. Provide real-time support to your top performers with live floor monitoring that enables you to listen, whisper or interject during calls.
Dial the right number at the right time. Create custom call cadences to increase your contact rate and talk to more leads. Turn on Autopilot to only call from clean phone numbers.
Avoid using flagged numbers to call valuable leads. Assess your caller ID reputation before calling and optimize daily call volume per number to keep your reputation strong.
Why choose Readymode?
The right customer engagement platform is a game-changer for your business. Since 2014, Readymode (formerly Xencall) has been the go-to solution for outbound call centers and sales teams.
Experience 99% uptime so your reps can focus on conversations—not troubleshooting your software.
Benefit from an industry-leading algorithm that connects your agents to more leads in less time. With accurate lead targeting, your agents can reach the right people at the right moment.
Connect with more leads, close more deals, and grow your business faster with dialing speeds that automatically adjust to your agents’ availability.
Keep your business compliant with built-in rules for state calling restrictions and simple DNC list management.
Keep your business, agents, and customers safe with a powerful firewall and native compliance integrations.
Monitor sales performance with real-time visual dashboards. Have key metrics like lead conversion rates and win rates at your fingertips.
Your success is our top priority. We never charge extra for support or setup.
From onboarding to tech support, our knowledgeable team is here to help you every step of the way.
Call center software provides many benefits, including:
Call center software is ideal for businesses and organizations that manage phone-based customer interactions. Common industries that use this software include real estate, solar energy, health insurance, BPO, home improvement, travel and tourism, and more.
Here are examples of how different teams and departments can use this software:
Are you ready for Readymode?
Get a personalized demo of our all-in-one customer engagement platform for proactive outreach.
