With travel steadily recovering, its a great time to become a travel pro and seal the deal over the phone. It’s not just about luck—it’s about knowing the ropes. In this cheat sheet, we’re sharing 10 simple tips to help you convert more your travel sales calls. Let’s get started!
1. Know Your Audience
Use your outbound call platform’s segmentation features to tailor your outreach. Segment your lead lists based on demographics and interests, to create more targeted and personalized campaigns.
2. Highlight Unique Selling Points (USPs)
In your travel sales calls, make sure you’re highlighting what makes your travel packages extra special! Are your tour guides more experienced? Do you have a a unique take on a popular travel destination? Your dialer will help you efficiently connect with prospects, all you need to do is be ready to share.
3. Master Your Script
Speaking of preparation, custom scripts are your friend! Make selling packages for multiple destinations a breeze with campaign-specific scripts within your dialer. Plus, with a little practice, scripts help you nail your key points while still allowing for a natural conversation to flow.
4. Build Rapport Quickly
Take advantage of call recording and CRM integration features! The right phone sales software will be able to help you capture information about your prospects. Over time, this will help you facilitate more meaningful interactions and build rapport.
5. Handle Objections Smoothly
Use insights and data provided by your calling platform to anticipate and address objections confidently. One of the most common travel sales objections is price. Travel isn’t cheap, so be ready to offer payment plans, or a waitlist option for future travel dates. That way, you can keep them engaged for a future sale.
6. Leverage Visuals
What’s better than sight seeing? Sharing destination photos or videos in real time, or through your follow-up email campaigns can help clients take the plunge.
7. Offer Incentives
If your clients are almost ready to book, help encourage them with small discounts or other freebies. The right dialing software will have everything you need to ensure that you follow-up at the right time.
8. Follow Up Promptly
Leverage automation features in your calling software to schedule and automate your follow-ups! Using a regular calling schedule helps maintain your sale momentum. Plus, this is a great way to nurturing relationships with prospects who aren’t ready to buy yet.
9. Use a CRM
A dialer with an integrated CRM platform like Readymode’s is a gamechanger. You’ll be able to seamlessly track and manage all your leads and campaigns. In one place, you’ll have access to each of your clients’ personalized profiles to record information like: budgets, destinations, travel insurance preferences, and more.
10. Keep Improving!
Analyze performance metrics provided by your calling software to identify trends, measure campaign effectiveness, and make data-driven decisions to continuously optimize your travel sales approach!
Readymode
Readymode is a cloud-based, predictive dialer software that helps call centers dial faster and connect smarter, so they can grow revenue, increase contact rates and make every call count. Our industry-leading, all-in-one platform delivers everything call centers need to make more connections, maximize agent productivity and scale their businesses affordably. Our latest release, Readymode iQ, includes innovative tools for compliance, DID management, call cadencing and more, so you can protect your revenue, and your reputation.
