Readymode Celebrates 10 Years of Revolutionizing Call Center Solutions

Vancouver, Canada, March 25, 2024 – Readymode, a leading provider of call center solutions, proudly announced its 10-year anniversary, marking a decade of innovation and excellence in the industry. Since 2014, Readymode has been committed to helping call centers connect faster, talk longer, and sell more, earning trust from clients worldwide.

Founded by Jason Jantz, a seasoned professional with over 25 years of experience in call centers and inside sales, Readymode emerged from a deep understanding of the challenges faced by the industry. Jason’s vision was to create a platform that combined efficient dialing with a CRM that actually worked. And so, Readymode (formerly Xencall) was born, offering a predictive dialing software unlike any other, equipped with features such as speed, agile reporting, and customizable CRM.

Reflecting on the journey, CEO and Founder Jason Jantz expressed gratitude for the dedicated team who has been instrumental in Readymode’s growth.

“Many of our team members have been here since the beginning, and their commitment has helped shape Readymode’s culture,” said Jason. “Our focus has always been on providing the right solutions to our customers’ challenges, and it’s our team’s customer-centric mindset that drives us forward.”

Leading the charge alongside Jason are key executives who have played pivotal roles in Readymode’s success. Imed Yahmadi, Chief Technology Officer, brings over 20 years of experience in customer-centric product development, while Rob Auld, Chief Revenue Officer, brings a wealth of sales leadership and enterprise scaling expertise. Florence Cui, Vice President of Finance, ensures financial discipline and accountability, laying the foundation for Readymode’s continued growth. The culmination of their strengths has already earned Readymode recognition as one of Canada’s Top Growing Companies by the Globe and Mail in 2023.

Throughout its journey, Readymode has remained steadfast in its core values: Engagement, Empowerment, Empathy, and Excellence. These values not only guide the company’s interactions with customers but also shape its commitment to corporate responsibility, exemplified by initiatives such as the Warren Kean Memorial Bursary partnership with the British Columbia Institute of Technology.

As Readymode celebrates a decade of call center solutions, the company remains dedicated to helping people reach their full potential, whether it’s through cutting-edge solutions for call centers or supporting educational initiatives in the community.

Readymode
Call Center Software

Readymode is a cloud-based, predictive dialer software that helps call centers dial faster and connect smarter, so they can grow revenue, increase contact rates and make every call count. Our industry-leading, all-in-one platform delivers everything call centers need to make more connections, maximize agent productivity and scale their businesses affordably. Our latest release, Readymode iQ, includes innovative tools for compliance, DID management, call cadencing and more, so you can protect your revenue, and your reputation.

Additional Resources

Readymode is a Finalist for BC Tech’s 2024 Technology Impact Awards

Readymode iQ Adds Powerful Dialing Intelligence, Helping Call Centers Dramatically Increase Connect Rates.

Readymode Springs Forward with 9 New G2 Badges!

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