ReadyMode Predictive Dialer Features
The all-in-one predictive dialer solution that connects your agents with more leads in less time through lightning-fast dialing, powerful automation, and reporting that rocks.
Configure the predictive auto dialer speed to your specifications to dial multiple channels in the background.
Call anytime to anywhere without landlines or phones, no extra fees or downloads required.
Unrestricted inbound and outbound calling channels, fully blended for seamless efficiency.
Import, export, filter and edit your DNC list with custom filtering for comprehensive telemarketing compliance.
Own and display phone numbers with area codes closest in proximity to all the leads you dial.
Record all inbound and outbound phone calls or selected calls for compliance and quality assurance.
Prioritize your agents and dialing lists through queues based on skill level and lead importance for optimal agent efficiency.
Allow your sales team to intercept inbound calls from leads they initially contacted to cultivate sales relationships.
Create sales scripts for your reps with dynamically generated lead data embedded within each script.
Utilize pre-configured conference rooms to bridge in multiple parties internally and externally.
Allocate incoming calls from your main number to your agents’ extensions to help better manage agent productivity.
Easily forward callbacks to the right call center agent at the right time for more personalized service.
Automatically prioritize your dialing lists and email reports to administrators on a recurring schedule.
Monitor agent performance in real-time from one screen, with the ability to listen, whisper, or interject on a live call.
Increase agent efficiency and productivity with personalized, agent-specific folders and callback calendars that sync with Google Calendar.
Share unlimited appointment-queue calendars with users, synced to Google Calendar for easy appointment booking.
Create and configure unlimited inbound queues to route calls to specific available agents or groups of agents.
Prioritize your inbound queues and select a ring configuration to strategically distribute inbound calls to your sales reps.
Organize your leads to suit your workflow processes with custom call dispositions and queues.
Easily transfer a voicemail to an agent from group voicemail boxes on inbound queues and trigger email notifications.
Automatically post leads into ReadyMode from third-party lead vendors or your lead-generation website.
Customize a lead's profile using different form fields and easily import/export the data or target it with your predictive dialer software.
Prevent your agents from signing in from home or other unsecured locations with our powerful firewall.
Reporting & Analytics.
Utilize our all-in-one, built-in CRM to effectively manage leads and customers, no downloads or integrations required.
Detailed reporting, stats, and analytics for live agents, phone calls, campaigns and more.
Connect to the system of your choice or build your own custom integration using our API capabilities.
Create custom call center agent statuses as variables to generate dynamic agent and payroll reports.