Readymode is the all-in-one outbound customer engagement platform that connects your sales team with more leads in less time. Explore below all features included in every Readymode plan.
Looking for more advanced features?
Visit our Readymode iQ page.
Utilize our all-in-one, built-in CRM to effectively manage leads and customers, no downloads or integrations required.
Detailed reporting, stats, and analytics for live agents, phone calls, campaigns and more.
Connect to the system of your choice or build your own custom integration using our API capabilities.
Create custom call center agent statuses as variables to generate dynamic agent and payroll reports.
Some of our most popular features.
Ditch manual dialing and 5x your contact rate with Readymode’s feature-rich predictive dialer.
Configure your predictive auto dialer speed to your specifications, or let the dialer automatically adjust your dialing speed in real-time.
Call anytime to anywhere without landlines or physical phones, no extra fees or downloads required.
Unrestricted inbound and outbound calling channels, fully blended for seamless efficiency.
Own and display phone numbers with area codes closest in proximity to all the leads you dial.
Prioritize your agents and dialing lists through queues based on skill level and lead importance for optimal agent efficiency.
Allow your sales team to intercept inbound calls from leads they initially contacted to build stronger sales relationships.
Dynamically generate custom sales scripts with embedded lead data to help your reps personalize their conversations.
Use pre-configured conference rooms to bridge multiple callers internally and externally.
Allocate incoming calls from your main number to your agents’ extensions to keep them productive, and help customers reach the right people.
Easily forward callbacks to the right call center agent at the right time for more personalized service.
Automate routine tasks so your agents can connect faster, talk longer, and sell more.
Automatically prioritize your dialing lists and email reports to administrators on a recurring schedule.
Monitor agent performance in real-time from one screen, with the ability to listen, whisper, or interject on a live call.
Increase agent efficiency and productivity with personalized, agent-specific folders and callback calendars that sync with Google Calendar.
Share unlimited appointment-queue calendars with users, synced to Google Calendar for easy appointment booking.
Create and configure unlimited inbound queues to route calls to specific available agents or groups of agents.
Prioritize your inbound queues and select a ring configuration to strategically distribute inbound calls to your sales reps.
Organize your leads to suit your workflow processes with custom call dispositions and queues.
Easily transfer a voicemail to an agent from group voicemail boxes on inbound queues and trigger email notifications.
Automatically post leads into Readymode from third-party lead vendors or your lead-generation website.
Customize a lead’s profile using different form fields and easily import/export the data or target it with your predictive dialer software.
Seamlessly manage leads and customers with detailed reporting on agents, calls and campaigns, plus dynamic agent status tracking.
Utilize our all-in-one, built-in CRM to effectively manage leads and customers, no downloads or integrations required.
Detailed reporting, stats, and analytics for live agents, phone calls, campaigns and more.
Connect to the system of your choice or build your own custom integration using our API capabilities.
Create custom call center agent statuses as variables to generate dynamic agent and payroll reports.
Maintain compliance with customizable DNC list management, call recording for quality assurance, and secure agent access through robust firewall protection.
Set your predictive dialer to automatically follow state calling restrictions for holidays, state of emergencies, call limits, and day and time restrictions.
Import, export, filter and edit your DNC list with custom filtering for comprehensive telemarketing compliance.
Record all inbound and outbound phone calls or selected calls for compliance and quality assurance.
Prevent your agents from signing in from home or other unsecured locations with our powerful firewall.
See Readymode in action.
Get a personalized demo of our all-in-one outbound customer engagement platform. Discover how to make more connections, maximize agent performance, and grow your revenue.
