March 8, 2021
Why sales managers and agents should care about call center performance
Team leaders, trainers, and sales reps are all responsible for turning dials into dollars. Here's how to get everyone on board with reporting and analytics.
April 6, 2022
How to Utilize an Outbound Predictive Dialer in Telephone Sales
In 2022, the telephone is still one of the most used devices to reach customers for sales. Whether you are a business with a small outbound team or a large call center operation reaching prospects and existing customers across the globe, there is no doubt that how you utilize your telephone directly affects your business’ performance.